1. Corporate Entity and Payment Descriptor
   www.cupnexa.com is operated and managed by Би Март 25 ЕООД, a legally registered corporate entity in the Republic of Bulgaria under company registration number 208273565, with its registered office located at Bulgaria, Stara Zagora 6000, Samara 3, Block 12, Entrance 2, Apt.23. All registration details associated with our merchant payment profile correspond precisely with our corporate credentials. When a transaction is successfully completed on our website, the billing descriptor appearing on the customer’s financial statement will clearly display our parent company name, Би Март 25 ЕООД.
2. Payment Processing Infrastructure
   Online payments and financial transactions conducted on www.cupnexa.com are processed securely through Stripe as our designated payment processing service provider. Customers are not required to maintain or log into a separate Stripe user account to complete a purchase. Transactions are executed directly and efficiently through our integrated checkout interface. Stripe functions independently as our payment processing infrastructure provider, systematically conducting regular payment security risk assessments and monitoring transaction streams for anomalous activity in accordance with industry standards.
3. Accepted Payment Methods
   To facilitate seamless and secure checkout experiences for our customers across Europe, we accept a comprehensive range of major payment instruments. These include traditional credit and debit cards—specifically Visa, Mastercard, and American Express—as well as modern digital electronic wallet solutions, including Apple Pay and Google Pay.
4. Data Protection and Cookie Compliance
   In strict accordance with applicable Bulgarian legislation and European Union data protection frameworks, including the General Data Protection Regulation (GDPR), Би Март 25 ЕООД is committed to protecting customer data integrity. Our website utilizes a dedicated Cookie consent banner; non-necessary cookies and tracking mechanisms are deployed only after the user explicitly grants consent by clicking the “Accept” button on our cookie banner. Further details regarding data handling are outlined in our dedicated Privacy Policy.
5. Customer Support and Inquiries
   For any inquiries, clarifications regarding billing descriptors, or assistance with payment security matters, customers may contact our support team via electronic mail at center@cupnexa.com or by telephone at +359 889076594. Our customer support representatives review and respond to all incoming correspondence within 24 to 48 hours.